Refund Policy
Last Updated: July 2026
30-Day Money Back Guarantee
We offer a 30-day money back guarantee on all Rachio Smart Hose Timer Valve purchases.
Eligibility
- Items must be unopened and in original packaging
- Request must be made within 30 days of delivery
- Proof of purchase required
- Items must be in resalable condition
Non-Returnable Items
- Opened or used items
- Items missing original packaging
- Items damaged due to improper installation
How to Request a Refund
- Contact us at refunds@babyneedseverything.com
- Provide your order number and reason for return
- Receive return shipping instructions
- Ship item back within 14 days of approval
Refund Timeline
Once we receive and inspect your return:
- Refunds are processed within 5-7 business days
- Credit appears on your original payment method within 3-5 business days
- Shipping costs are refunded if the return is due to our error
Exchanges
We do not process direct exchanges. To get a different item, return the original and place a new order.